Introduction
Argoon Art is a company established in the United Arab Emirates.
We operate Argoon Art In this Privacy Policy, references to “you” mean any person submitting any data to us or our agent or the Site.
If you have any comments or suggestions, we would be pleased to receive them at our agent’s address or by emailing us at info@argoonart.com
Data protection is a matter of trust, and your privacy is important to us. We shall therefore only use your name and other information, which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so, and we will only collect information if it is relevant to our dealings with you.
We will only keep your information for either as long as law requires to us or as is relevant for the purposes for which it was collected.
You can visit the Site and browse without having to provide personal details. During your visit to the Site, you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your username and password.
Data That We Collect
We may collect various information if you seek to place an order for a product to us on the Site.
We collect, process your data for processing your purchase on the Site and any possible later claims, and to provide you with our services. We may collect your title, name, gender, email address, postal address, delivery address (if different), telephone number, mobile number. All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
We will use the information you provide to enable us to process your orders and to provide you with the services and information offered through our website and which you request. Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customize them for users; identify visitors on our website; carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes. Subject to obtaining your consent, we may contact you by email with details of other products and services. If you prefer not to receive any marketing communications from us, you can opt out at any time.
We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier).
Your phone number may be used for notifications regarding order status and announcements of latest deals and campaigns.
Our agent will process payments that you make through the Site. You must only submit to us, our Agent, or the Site information, which is accurate and not misleading, and you must keep it up to date and inform us of changes.
Your actual order details may be stored with us but for security, reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those, which are open, and those, which are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.
Credit Check and Fraud Prevention
We may use fraud prevention (FPA) agencies to help us make decisions as to whether to accept an order for products on the Site. A condensed guide as to how we, FPAs will use your information is detailed below. If you would like to see more information about this, or the agencies we use, please contact us. We will use your data in the following ways:
- We will search at FPAs for information on those placing orders for products on the Site.
- We will use the information provided to us by FPAs to help make decisions about all those placing order for products on the Site.
- If you give us false or inaccurate information and we identify fraud, details may be passed to FPAs.
Other uses of your personal information
We may use your personal information for opinion and market research. Your details are anonymous and will only be used for statistical. You can choose to opt out of this at any time. Any answers to surveys or opinion polls Argoon Art may ask you to complete will not be forwarded on to third parties. Disclosing your email address is only necessary if you would like to take part in competitions. We save the answers to our surveys separately from your email address.
We may also send you other information about us, the Site, our other websites, our products, sales promotions, our newsletters, anything relating to other companies in our group or our business partners. If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please click the ‘unsubscribe’ link in any email that we send to you. Within seven working days (days, which are neither (i) a Friday nor Saturday, nor (ii) a public holiday anywhere in The United Arab Emirates) of receipt of your instruction, we will cease to send you information as requested. If your instruction is unclear, we will contact you for clarification.
We may further anonymize data about users of the Site generally and use it for various purposes, including ascertaining the general location of the users and usage of certain aspects of the Site or a link contained in an email to those registered to receive them, and supplying that anonymized data to third parties such as publishers. However, that anonymized data will not be capable of identifying you personally.
Competitions
For any competition, we use the data to notify winners and advertise our offers. You can find more details where applicable in our participation terms for the respective competition.
Third Parties and Links
We may share collected delivery information (including email addresses) with other companies in our group and for commercial purposes – such as advertising. We may also pass your details to our agents and subcontractors to help us with any of our uses of your data set out in our Privacy Policy. For example, we may use third parties to assist us with delivering products to you, to help us to collect payments from you, to analyse data and to provide us with marketing or customer service assistance. We may exchange information with third parties for the purposes of fraud protection and credit risk reduction. We may transfer our databases containing your personal information if we sell our business or part of it. Other than as set out in this Privacy Policy, we shall NOT sell or disclose your personal data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law. The Site may contain advertising of third parties and links to other sites or frames of other sites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer your data in accordance with our Privacy Policy.
Log Information
Every time you visit Gallery One, information is sent from your browser to our server log files, where it will be saved. The information transferred includes time and date or visit to our site, which pages were viewed, IP address, URL of site that referred you to Gallery One, how much information has been stored and which browser you have been using.
Once we have all this information, all IP addresses are deleted or anonymized. Anonymization means that your IP address is changed in such a way that they cannot be linked either with the original user or can only be linked through extensive research.
The anonymous information stored in this log file is then used to improve the shopping experience on the Gallery One website by making our navigation more user-friendly, finding errors quickly and directing our server’s capacity to where it is needed most. For example, this information allows us to work out our busiest times and plan enough server power for those times to keep our site running as quickly as possible.
Security
We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Site, we collect your personal details on a secure server. We use firewalls on our servers. Whilst we are unable to guarantee 100% security, this makes it hard for a hacker to decrypt your details. You are strongly recommended not to send full credit or debit card details in unencrypted electronic communications with us. We maintain physical, electronic and procedural safeguards in connection with the collection and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer.
Consent
By submitting data to us or our agent or using the Site, you consent to our use of your data in the manner set out in this Privacy Policy to verify your identity.
Your Rights
If you are concerned about your data, you have the right to request access to the personal data, which we may hold, or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage, you also have the right to ask us to stop using your personal data for direct marketing purposes. Please contact us by mail at info@argoonart.com
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.